How do I buy an item?
Open the item in PomBuy, review the details and follow the purchase flow. Payment availability depends on your active market.
How do live sales work?
Join a live room to watch the seller present items, chat with the room and bid or buy when an item becomes available.
Where can I follow my delivery?
Open your purchase history in the app and select the order. Shipment status and tracking appear there when available.
What if my order has a problem?
Open the paid order and choose “Report a problem”. PomBuy creates a dedicated support case linked to the transaction.
How do I sell on PomBuy?
Start the seller journey in the app, complete the required information and publish your item once your market is enabled.
How do I delete my account?
Use the account deletion control inside PomBuy. You can also read the complete deletion process on this website.