Shipping

A clear journey from seller to buyer.

PomBuy keeps delivery attached to the order, making each stage easier to follow for both sides of the marketplace.

1. The seller prepares the order

Once payment is confirmed, the seller receives the information needed to prepare and send the item securely.

2. The shipment is tracked

Carrier and tracking information are shown with the order whenever the selected delivery service supports them.

3. The buyer confirms receipt

The buyer can confirm that the item arrived. This confirmation participates in the seller-payout process.

4. Support remains available

If delivery is delayed, missing or arrives with a problem, the buyer can open a case directly from the relevant order.